Solution Lead - Revenue Cycle

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role We are seeking an experienced and strategic Solution Lead - Revenue Cycle to join our Solution Design organization. In this role, you will act as the primary subject matter expert, bridging the gap between clinical documentation, revenue cycle operations, and technology implementation. You will provide strategic insights, expert guidance, and consultative support to our commercial team and directly engage with senior healthcare executives, clearly translating the value of Abridge’s solutions within multiple areas of revenue cycle management and CDI. What You’ll Do - Domain Expertise and Advocacy: Act as the primary resource on Revenue Cycle and Clinical Documentation Improvement for our sales and partner success teams, demonstrating the tangible financial and clinical outcomes delivered by Abridge’s solutions. - Strategic Commercial Support: Collaborate closely with the commercial organization to support client engagements, demos, and strategic discussions, emphasizing financial impact, improved documentation accuracy, coding optimization, and revenue integrity. - Executive-Level Engagement: Engage directly with senior healthcare executives, including CFOs, CIOs, Revenue Cycle leaders, CDI directors, and clinical leadership to communicate the strategic value and ROI of Abridge solutions. - Solution Development & Feedback: Establish and manage a structured feedback loop by capturing the voice of the customer and collaborating directly with Product Management, Engineering, and Implementation teams to ensure our Revenue Cycle and CDI solutions align closely with industry best practices, customer requirements, and emerging market needs. - Thought Leadership: Serve as a visible leader within the industry, representing Abridge at conferences, industry panels, webinars, and customer advisory sessions to reinforce our market presence and thought leadership in revenue cycle and CDI. - Product Expertise and Collaboration: Serve as the primary product expert for the commercial team, collaborating closely with the Product team to ensure alignment between customer needs, solution capabilities, and product roadmap. What You’ll Bring - Revenue Cycle & CDI Experience: Extensive background in Revenue Cycle operations and Clinical Documentation Improvement, including coding optimization, documentation accuracy, denials management, and revenue integrity. - Healthcare Technology Integration: Demonstrated experience implementing, integrating, or supporting healthcare technologies, specifically those targeting revenue cycle management, CDI solutions, or related platforms. - Executive Communication Skills: Exceptional ability to articulate complex financial, clinical, and technical concepts clearly to senior executives and clinical leaders. - Collaboration & Influence: Proven success in cross-functional collaboration, influencing without direct authority, and serving as a trusted advisor both internally and externally. - Strategic & Analytical Mindset: Strong capability in analyzing complex workflows, revenue opportunities, compliance requirements, and translating these insights into actionable recommendations and solutions. Bonus Points If... - Bachelor’s degree required; advanced degree preferred (e.g., MBA, MHA). - Prior experience working in or with major healthcare systems, health-tech companies, or revenue cycle consultancies. - Proven experience engaging and influencing senior-level stakeholders in healthcare finance and revenue cycle management. ***THIS ROLE REQUIRES 25% TRAVEL*** WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations