Product Manager, Multi-Cloud Trust & Safety

Anthropic · San Francisco, CA · $305k - $385k
full-time lead Posted 17 hours ago

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About this role

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role A large and growing share of Claude usage reaches customers through our cloud partners — Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. These surfaces require bespoke solutions so our approaches have to be designed for third-party distribution from the start. In this role you will own how Anthropic's model safeguards, fraud defenses, and compliance posture show up on every cloud. Responsibilities: Model Safety Across Clouds Own the multi-cloud strategy and roadmap for our safeguards — data retention, automated review, human review, and enforcement — designed to fit each partner's operating model Design product experiences and operations paths for managing eligibility criteria, verification paths, and the controls attached to differentiated capabilities for higher-trust organizations Build threat-intelligence sharing with AWS, Google, and Microsoft so misuse is detected and acted on consistently across surfaces Drive our transparency commitments to customers and partners on data access, review, and enforcement Fraud & Abuse Own fraud and abuse defenses for partner-sold offerings: bot and mass-registration abuse, pre- and post-sale risk controls, and chargebacks where the partner owns billing Define the fraud signals we exchange with each cloud partner and turn them into product requirements that influence growth initiatives  Cross-functional Leadership Engage directly with enterprise security, risk, and compliance leaders to understand their requirements and turn them into roadmap priorities Be Anthropic's product counterpart to trust & safety, security, and compliance teams at AWS, Google, and Microsoft Work with Safeguards, Inference, Policy, Security, Legal, and multi-cloud engineering to ship one coherent set of controls across three clouds Partner with sales and partnerships to support enterprise evaluations where data-handling and safety requirements are decisive Work with marketing and partner teams on how we position our safeguards externally   Minimum requirements: Have 10+ years of experience. Have 5+ years of product experience in platform product roles on high-scale, enterprise- or developer-facing software. Operate with high autonomy in ambiguous, fast-moving environments, with a track record of executing across teams and organizations. Are an excellent written communicator and able to drive clarity out of complexity. Are equally fluent in policy nuance and systems detail, and can explain the tradeoff between them to lawyers, engineers, go to market teams, and partner executives alike. Preferred requirements Prior product experience in trust & safety, security, privacy, or compliance. Have built or shipped products with a hyper-scaler as a partner — you know how to align strategic goals and deliver impact over multiple quarters in partnership with an external third party  Have owned a top line revenue target while being held to counter-risk outcome — a fraud-loss number, an abuse rate, a compliance authorization, an enforcement program — not just a product roadmap. Direct experience on a trust & safety, fraud, or security product team at AWS, GCP, or Azure — or at an ISV that ships through one of their marketplaces. Background in AI safety, content moderation, or abuse-detection systems. Designed incident-response or escalation processes that span more than one company. The annual compensation range for this role is listed below.  For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our o

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