Lead Software Engineer II, AI Operations

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities. At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives. With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique. We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us. We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team. Best Egg is hiring a Lead Software Engineer II for AI Operations to design, ship, and operate production-grade LLM applications, agents, and automations across the business. You’ll own the end‑to‑end path from prototype to stable deployment—building RAG pipelines, instituting evals and guardrails, and driving cost/performance optimization. Our stack includes Python, Metaflow on Outerbounds, AWS (including Bedrock), OpenAI/ChatGPT, and Cursor; Databricks is being evaluated and available where it makes sense. Your work will accelerate delivery, reduce LLM unit costs, and improve output quality for use cases like agent assist, compliance automation, process automation, and QA—treating AI Ops as a force multiplier for the enterprise.