Director of AI - Intelligence Platform

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. About the Role Ironclad is doubling down on AI to change how legal teams create, understand, and act on contracts. As Director of Intelligence Platform, you’ll lead the core AI capabilities behind our next generation of products—contract extraction and understanding, search and retrieval, agent frameworks and orchestration, and Ironclad Assistant. Your team owns the shared intelligence layer that powers every AI experience at Ironclad, enabling product teams to move faster with higher quality and consistency. You’ll define strategy, architecture, and execution for these foundational systems, then work hands-on with teams to turn them into durable product advantage: deeper contract understanding, more powerful search, trustworthy agentic workflows, and an assistant that helps customers move faster and make better decisions. This is a high-impact, highly visible role at the intersection of AI platform, applied ML, product engineering, and customer experience—ideal for a hands-on technical leader who wants to pair deep technical engagement with organizational leadership. What You’ll Be Doing - Lead the strategy, roadmap, and execution for Ironclad’s Intelligence Platform, spanning: - contract extraction and understanding - search and retrieval - agent framework and orchestration - Ironclad Assistant - Define and evolve the architecture for reusable AI capabilities used across multiple product areas. - Partner with engineers on system design and technical direction, especially in ambiguous or high-leverage areas. - Contribute hands-on through prototyping, technical exploration, and selective production implementation. - Build and scale a high-performing team of engineers and technical leaders across AI platform and product domains. - Guide product and platform decisions to improve quality, reliability, latency, observability, security, and cost for AI-powered experiences. - Partner with Product, Design, Legal, Infrastructure, and other Engineering teams to translate customer needs into differentiated AI capabilities and products. - Establish strong quality bars for AI systems, including evaluation, experimentation, telemetry, and feedback loops. - Guide the evolution of Ironclad Assistant as a flagship AI product while ensuring its underlying capabilities are reusable across the platform. - Help the company make thoughtful technical and product tradeoffs across LLMs, retrieval, agents, structured contract understanding, and workflow integration. - Turn one-off solutions into shared platform capabilities, tools, and patterns that create leverage for other teams. - Develop an effective team structure, ownership model, and execution cadence that enables rapid progress without sacrificing technical excellence. About You - You have deep experience building and scaling AI-powered products or platforms in production, ideally in complex, high-stakes domains (e.g., legaltech, enterprise SaaS, fintech, healthcare). - You are a hands-on technical leader who stays close to architecture, design reviews, prototyping, and coding when it helps the team move faster. - You have strong architectural instincts and design systems that are practical, extensible, reliable, and aligned with business and customer needs. - You’ve led teams working in several of the following areas: - LLM- or ML-powered product systems - search, retrieval, and ranking - information extraction or document understanding - agentic workflows or orchestration frameworks - evaluation, experimentation, and model quality systems - production-grade backen