SMS Lead

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 500,000 autonomous rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary May Mobility is building the future of safe, reliable autonomous transportation. As the SMS Lead, you will own and operate the company’s Safety Management System — the program backbone that governs how safety objectives are set, how safety performance is measured, how incidents are tracked and learned from, and how a safety culture is sustained across the organization. This is a dedicated SMS program role: hazard identification and risk assessment are owned by our Risk Management Lead, and safety case development sits with our Safety Case Lead. Your mandate is to make the SMS itself work — as a living, auditable, regulation-aligned system that ties those functions together. You will anchor the SMS in ICAO Doc 9859’s four-pillar structure and ensure obligations flowing from UN ECE R157 and UL 4600 are reflected in our program-level documentation and governance. If you are energized by building and running rigorous safety programs — not just writing documents but making them real — this role is for you. Essential Responsibilities SMS Program Ownership Own the end-to-end lifecycle of the May Mobility Safety Management System, including the Safety Policy (MM-SMS-POL-001) and all subordinate SMS procedures, work instructions, forms, and records. Maintain alignment of the SMS structure with the ICAO Doc 9859 four-pillar framework (Safety Policy & Objectives, Safety Risk Management, Safety Assurance, Safety Promotion) and map regulatory obligations from UN ECE R157 and UL 4600 into the SMS document hierarchy. Own the SMS document control process: version management, review cycles, approval workflows, and controlled distribution. Drive annual SMS reviews and gap analyses; track open findings and corrective actions through to closure. Safety Performance Monitoring & Measurement Establish and maintain the company’s Safety Performance Monitoring & Measurement (SPMM) program, including definition of safety performance indicators (SPIs) and safety performance targets (SPTs) across lagging and leading dimensions. Collect, analyze, and report safety performance data on a recurring cadence; surface trends, anomalies, and systemic issues to safety leadership. Maintain the Safety Review Board (SRB) reporting package; produce executive-level safety dashboards and periodic safety reports. Interface with the Risk Management Lead and Safety Case Lead to ensure SMS performance data informs risk register updates and safety case evidence. Incident Reporting & Investigation Coordination Track the company’s safety occurrence reporting and investigation coordination process; ensure incidents, near-misses, and hazard reports are captured, triaged, and routed to the appropriate functional owner. Maintain the occurrence database and ensure investigation closure records are complete and traceable within the SMS. Coordinate lessons-learned and after-action review processes; ensure outputs are fed back into SMS procedures and training materials. Serve as the SMS point of contact for regulatory occurrence reporting obligations (NHTSA voluntary reporting, state-level AV incident reporting). SMS Audits & Compliance Plan and coordinate internal SMS audits; manage findings, corrective/preventive actions (CAPAs), and closure verification. Maintain audit readiness across all SMS documentation; serve as the primary contact for third-party or regulatory SMS assessments. Track evolving regulatory requirements (UN ECE WP.29, NHTSA AV guidance, state AV frameworks) and assess their impact on the SMS program; initiate updates as required. Safety Promotion & Culture Champion a non-punitive, just safety culture across engineering, operations, and fleet management teams. Design and deliver SMS training programs for new hire onboarding, role-specific SMS competency, and recurrent safety awareness. Maintain the safety communication plan; manage internal safety bulletins, l