Senior Director, Platform Products

Head of Platform Products SD Product, Suki for Partners Why Suki — and Why Now Suki is creating a new category in health technology: the AI-powered digital assistant for healthcare. Our mission is simple but profound—give time back to clinicians so they can focus on what matters most: caring for patients. Today, doctors spend hours navigating complex electronic health record (EHR) systems—modern versions of paper charts that are often unintuitive, fragmented, and time-consuming. Suki changes that. Clinicians using Suki already spend 70% less time on administrative work, and we’re just getting started. Our platform is the foundation of everything we do. As we scale AI-powered capabilities across voice, ambient, and enterprise experiences—and extend them to health system partners, EHR ecosystems, and third-party developers—we need a seasoned platform product leader to define and drive the next generation of our technical platform strategy. The Role As Head of Platform Products, you will own the product vision, strategy, and roadmap for Suki’s core platform—the APIs, services, and integration layers that enable external partners to build on top of our technology. You will lead a team of platform product managers and serve as a strategic partner to Engineering, Commercial, and executive leadership. Your work will determine how Suki’s AI, speech, and clinical intelligence capabilities are architected, scaled, and delivered to the broader healthcare ecosystem. This is a rare opportunity to shape the platform that underpins an AI-first healthcare company—and to set a new standard for how health technology platforms are built and scaled. What You’ll Do Define Platform Vision & Strategy Own and drive a clear, compelling multi-year platform product strategy that enables Suki’s product portfolio and ecosystem growth Define the platform’s service architecture, API strategy, and extensibility model to support current products and future innovation Translate complex AI/ML, NLP, and speech capabilities into well-architected, reusable platform services Drive Interoperability & Health Data Strategy Own the strategy for integrations including EHR (Athena and others), ensuring deep, reliable, and scalable connectivity Define the approach to health data standards (FHIR, HL7, CDA) and ensure the platform is built for healthcare-grade interoperability Partner with compliance and security teams to maintain HIPAA compliance, SOC 2 certification, and enterprise-grade data governance across the platform Scale AI & ML Platform Capabilities Work closely with AI/ML leadership to productize core capabilities—ambient AI, clinical NLP, medical speech recognition, and generative AI—as scalable platform services Enable rapid experimentation and deployment of new AI capabilities across product surfaces Build for the Ecosystem Define and execute the developer platform and partner integration strategy, including APIs, SDKs, documentation, and developer experience Work with business development and partnerships teams to identify and enable high-value platform use cases for health systems, EHR vendors, and third-party developers Build the foundation for a platform ecosystem that creates compounding value for Suki and its partners Be a Strategic Product Partner Partner closely with the Chief Product Officer, Engineering leadership, and Commercial leadership to align platform investments with company strategy and product roadmap Ground platform decisions in data, customer insights, technical feasibility, and business impact Drive prioritization and trade-off decisions across competing platform demands from internal teams and external partners Build and Scale a World-Class Team Lead, mentor, and grow a high-performing platform product management team Foster a culture of technical excellence, customer empathy, accountability, and impact Identify and close gaps in skills, tools, processes, and operating models as the platform organization scales What We’re Looking For 12+ years of product management experience, with 5+ years in senior/leadership roles owning platform, infrastructure, or developer-facing products Deep expertise in platform product management: APIs, developer experience, data platforms, integration architectures, and service-oriented systems Strong background in healthcare technology, with hands-on experience navigating EHR ecosystems, health data standards (FHIR, HL7), and regulatory requirements (HIPAA, SOC 2) Experience productizing AI/ML capabilities at scale—ideally in NLP, speech, or applied clinical AI Proven track record of building and scaling platform product teams in high-growth, product-led organizations Technically fluent: comfortable engaging deeply with engineering and data science teams on architecture, systems design, and technical trade-offs Strong analytical and strategic thinking skills, with the ability