Senior Air Freight Manager, Taiwan

About Flexport:  At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: As a Sr. Air Freight Manager you are part of the core regional leadership team at Flexport overseeing the regional Air business of Flexport. You are a strategic thinker and a strong change leader able to set and implement the strategic roadmap. You excel at relationship building and can create strong partnerships internally and externally (carriers, customers) to support our strategy. You are a high energy, hands-on team leader able to lead and grow a team across multiple locations. You have a proven track record of driving profitable growth and deep experience managing P&Ls. You are a deep expert in the freight forwarding market and processes, able to guide your team on how to execute as well as interact with our software engineering team on building a best-in-class forwarding product.   What You'll do Set and implement the strategy for air freight in your region. Set the financial targets (volume, revenue, net revenue, gross profit, etc…) working hand in hand with Sales, Finance and Regional Air leadership Develop the strategy and tactics to execute against your Annual Operating Plan (AOP). End-to-end ownership of country P&L including gross revenue, COGS, net revenue and operating expenses. By leveraging your core value drivers of procurement, pricing, planning and business development you will fuel growth. Ownership of all operational metrics for your region including on-time performance, schedule quality, productivity Drive day-to-day the implementation of your region’s strategy, ensuring you have the right metrics in place to track performance, that objectives are well cascaded within your teams and steering execution against agreed initiatives Ensure we have regular reporting of progress against plan and promote visibility to the executive leadership of the company Develop and execute your country’s procurement strategy for all trades Identify procurement opportunities and lead strategic negotiations to secure the most value. Administer a clear vendor strategy for the region identifying which airlines, handlers, and truckers we should leverage; establish service level agreements; and administer rigorous performance management. Formalize a long-term vision on where we want to procure ourselves vs. use a third-party forwarder and maintain an implementation roadmap. Establish and maintain executive-level relationships with key contacts at airlines domiciled in the region. Constantly monitor our end-to-end procurement cost vs. market and ensure the team continuously drives improvements in our overall competitiveness Drive product development by building service capabilities for Flexport air in your region Align regional product capabilities with the market by partnering closely with regional operations on end-to-end service level agreement standardization.  Develop new products when gaps persist. You are identifying market needs and building end-to-end solutions to bring Flexport to market parity or exceed market expectations.  Operations leadership on product quality, driving best-in-class quality as measured by on-time performance, schedule quality, and other metrics as defined  Partner with our product and engineering teams to identify product and feature gaps. You act as a business partner to them and provide subject matter expertise in order to establish product requirements and product roadmap.   Lead and develop a high-performing air freight team Define the target organization required to meet the regional strategic goals working hand in hand with Sales and Finance. Recruit and develop a high-performing Air Management team partnering closely with other cross-functional teams such as sales and account management.  Ensure team objectives and individual objectives are in place for each team member and actively manage the team engagement, performance and growth Lead the team through the frequent transformations and re-organizations required in a high growth company, ensuring they constantly embrace change while maintaining a high performance Be a role model for Flexport values Partner with Sales Organization to driv