Remote Vehicle Assistance Agent

Motional’s Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city’s grid system of roads and being one of America’s “smart cities” allows for extensive research and development testing. Mission Summary: The Remote Vehicle Assistance Agent monitors live data and provides remote assistance to Motional vehicles in autonomous mode when they encounter unknown situations. Using proprietary software tools, agents interact with the AV and provide context and assistance to allow the vehicle to continue its mission - no steering wheel required.  What you'll be doing: Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads Assist in the AV decision making with real world events to ensure safe and efficient paths of travel Monitor AV camera feed to ensure the cameras and AV are functioning properly Monitor AV systems to ensure AV and systems are functioning properly Provide support to AV in real time to assist with direction or safety of travel Work closely with various engineering teams for system testing and testing of new scenarios Work closely with design teams to support development of functions and performance of AV Interact with AV to resolve tickets and issues through various software and hardware Reporting of system functionality issues to management in a timely manner Other duties as assigned What we're looking for: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The requirements listed below are representative of knowledge, skill and/or ability required. Strong collaboration skills Proficiency in G-suite applications Independent, detail-oriented and exemplary organizational and time management skills Strong capability in analytical/ problem solving  Excellent written and verbal communication skills Prior experience as an Operator/Driver for Autonomous Vehicles, including some type of internal or external training on Autonomous Vehicle technology is preferred Basic working-knowledge of Autonomous Vehicle technology Experience and training on providing subjective feedback on vehicle behaviors and environment Local knowledge of city of streets, geography and environmental features that may be challenging for Autonomous Vehicles High school diploma or equivalency Able to work days, nights and weekends Must be able to use company communication systems and communicate clearly and effectively both written and verbal Must be able to read a map and possess and/or learn traffic laws for locations where AV operate Physical Demands: While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Requires near/far/depth and color vision to safely assist Autonomous Vehicles and computer screens Able to stay awake and alert on shift at all times Able to sit/stand for up to 10 hours at a desk Working Environment: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The job operates in a combination of a professional office environment and the garage where company vehicles are stored and repaired.  This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.  While performing some duties of this job, the employee is occasionally exposed to vehicle related fumes or airborne particles, moving vehicles and noise levels vary depending on the location within the building.  This position will also spend time outside as well as at our training tracks. Motional AD LLC is an Equal Employment Opportunity employer and we welcome all qualified applicants.  All applicants will receive impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, religion, gender identity, sexual orientation or other legally protected status.  Motional AD LLC is a Drug-free workplace. This role is based in our Las Vegas office and requires on-site days each week. The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensati