Product and Technical Communications

TL;DR - Lovable ships fast. When millions of people build real businesses on your platform, both the product story and the trust story have to be airtight. You’ll own product and technical communications that makes sure this is the case: launches, trust and incident response, and the narrative that connects what we build to why it matters. WHY LOVABLE? For decades, the ability to build software belonged to a tiny fraction of the population: the people with the credentials, the technical training, the access. Everyone else had to wait, or pay, or give up. Lovable is the counterargument. We exist for the 99%: the people with ideas who were locked out of software creation until now. Over 50 million projects have been built on the platform. Hundreds of thousands of people pay for it. The product handles real infrastructure, not only prototypes: authentication, databases, payments, and deployment. People run real businesses on Lovable, which means the stakes when something breaks are real too. The comms challenge: you need to be credible with engineers and journalists who cover AI infrastructure, while also making the product story accessible to a much broader audience, and you need to be the person the company turns to when a product incident becomes a reputational moment. The right person will find that combination energizing. WHAT YOU’LL DO Own trust, security, and incident communications. People build real businesses on Lovable, and their confidence in the platform is existential to ours. You’ll own Lovable’s trust narrative in earned and new media, proactively telling the story of how we think about security, privacy, reliability, and platform safety. And when something doesn’t go as planned, you’ll be the comms lead in the room, working alongside the Head of Communications to manage the external response with a cross-functional team. Lead product launch communications. When Lovable ships something new, you own the earned media strategy around it, including knowing the right Substacks, podcasts, and new media channels beyond traditional outlets. You’ll work closely with product marketing to shape positioning, develop press materials, pitch the story, and make sure launches land. You’ll build a repeatable launch engine that moves as fast as the product team does. Turn journalists and creators into builders. Some of the most powerful product coverage comes from people who’ve experienced Lovable firsthand. You’ll develop relationships with earned media and creators by getting the product into their hands, helping journalists, technical writers, and influencers build something real on Lovable so they can tell the product story from their own experience. Be the comms partner to our CTO and product leadership. You’ll develop spokesperson platforms for our CTO, CISO, and senior product and engineering leaders. In partnership with product marketing, you’ll prep them for media, conferences, and podcasts. You’ll help them become recognized voices defining a new product category. Own product-level partner integration comms. When Lovable launches a technical integration or platform capability that changes what builders can do, you own the comms. You’ll coordinate with product marketing and partnerships to shape the narrative and get it in front of the right audiences. Build analyst and technical influencer relationships. You’ll build relationships with the analysts, tech media, and voices that shape opinion among technical audiences. You’ll make sure Lovable shows up in the right conversations and earns positioning in the right reports. Ensure product news travels beyond traditional media. Product stories in 2026 don’t just live in TechCrunch. You’ll make sure product news reaches the Substacks, podcasts, technical creators, and communities where your audiences are. WHO YOU ARE You’re technically fluent and genuinely curious about the product. You don’t need to be an engineer, but you need to understand how software products work, architecturally, not just conceptually. When an engineer explains a design decision, you understand why it matters and can translate it into something a reporter or analyst would care about. You’ve run product comms at a fast-moving technology company. You’ve lived through the chaos of a product team that ships faster than comms can keep up, and you’ve built systems to stay ahead. You know how to run a launch process that’s tight but not slow, and you know when to push for a bigger moment versus when to just get the word out. You have real trust and incident comms experience. You’ve worked on or alongside security, privacy, or trust and safety teams. You know the difference between proactive trust storytelling and reactive crisis management, and you’ve done both. You’ve been in the room during a product incident and know how to craft external communications that are honest, precise, and fast. You have strong media relat