Marketing Operations Manager | Healthcare

EliseAI · New York, NY · $130k - $170k
full-time mid Posted 3 weeks ago

About this role

About EliseAI At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. - Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place. - Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round https://www.eliseai.com/blog/eliseai-raises-250m-series-e led by Andreessen Horowitz to accelerate this mission. About The Role As Marketing Operations Manager, you’ll be the architect and operator of the systems, processes, and insights that power our healthcare marketing engine. You’ll take ownership of our MarTech stack, ensure data integrity across systems, and deliver the reporting and analytics that enable our team to scale efficiently in a highly regulated, patient-focused environment. You won’t just keep the trains running—you’ll help design the track. This is a high-visibility, high-impact role where you’ll partner with Demand Generation, Product Marketing, Sales, and RevOps to drive pipeline growth across healthcare providers and operators, improve conversion rates, and ensure every marketing dollar delivers measurable impact. Key Responsibilities - Administer, optimize, and expand our marketing automation platform (HubSpot) and its Salesforce integration to enable seamless, compliant execution - Build and refine scoring, routing, and enrichment processes that ensure sales teams receive high-quality, relevant leads across healthcare segments - Create and maintain real-time dashboards and campaign performance reports that provide clear visibility into what’s driving engagement and pipeline in healthcare markets - Implement and manage attribution models that give full visibility into marketing’s impact on pipeline and revenue - Ensure data governance and hygiene best practices, with attention to privacy and compliance considerations (e.g., HIPAA where applicable) - Document and standardize workflows so campaigns launch faster, cleaner, and with less friction - Support ABM and demand generation programs with advanced segmentation, targeting, and personalization tailored to healthcare audiences - Partner closely with Sales, RevOps, and Product Marketing to align on KPIs, messaging, and measurement across healthcare customer journeys - Attract top-tier talent to join our driven team Move at rocket speed, build something massive. We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard. Requirements - 4+ years of marketing operations, revenue operations, or similar experience in a fast-paced B2B SaaS environment (healthcare experience is a strong plus) - Hands-on expertise with HubSpot (or similar marketing automation) and Salesforce CRM - Strong understanding of demand generation, ABM, and full-funnel digital marketing best practices - Experience working with complex buyer journeys (healthcare or other regulated industries preferred) - Proven experience managing lead scoring, attribution, and campaign tracking at scale - Familiarity with data privacy, governance, and compliance considerations in marketing (e.g., HIPAA, consent management) is a plus - Proficiency in analytics and visualization tools (starting with Excel, expanding to BI tools over time) - Highly detail-oriented with a strong focus on process improvement, data accuracy, and operational efficiency - Excellent communicator who thrives in cross-functional environments - Willingness to work in person at our office 4–5 days a week Why Join Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn https://www.eliseai.com/blog/eliseai-raises-250m-series-e!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you. Benefits

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