Infrastructure Engineer

ABOUT ELICIT Elicit is an AI research assistant that uses language models to help researchers figure out what’s true and make better decisions, starting with common research tasks like literature review. What we're aiming for: 1. Elicit radically increases the amount of good reasoning in the world. - For experts, Elicit pushes the frontier forward. - For non-experts, Elicit makes good reasoning more affordable. People who don't have the tools, expertise, time, or mental energy to make well-reasoned decisions on their own can do so with Elicit. 2. Elicit is a scalable ML system based on human-understandable task decompositions, with supervision of process, not outcomes https://ought.org/updates/2022-04-06-process. This expands our collective understanding of safe AGI architectures. Visit our Twitter https://twitter.com/elicitorgto learn more about how Elicit is helping researchers and making progress on our mission. WHY WE'RE HIRING FOR THIS ROLE Elicit is an AI research platform used by scientists, pharma companies, and decision-makers for high-stakes evidence synthesis. A single session could trigger hundreds of thousands of language model invocations across multiple providers, which means our infrastructure decisions directly impact cost, reliability, and the quality of research outcomes for users making decisions worth millions of dollars. Our infra is well-architected using best practices — Terraform, Kubernetes, Argo CD, GitHub Actions. But we're at an inflection point: enterprise contracts are getting larger, single-tenant deployments are multiplying, and the surface area that needs dedicated attention has outgrown what our current team can cover part-time. This is the first dedicated infrastructure hire and you'll define how this function works at Elicit. James (Head of Engineering, ex-Square) set up the original infrastructure and will be your close partner. This role will own and evolve the infrastructure platform that underpins Elicit's product. You will ensuring it is reliable, secure, cost-efficient, and ready for the demands of a growing enterprise customer base. Under your ownership, our systems will scale gracefully across single-tenant deployments, our SLAs will be backed by real engineering rigor rather than best intentions, and our compliance posture will be a selling point rather than an afterthought. [https://app.ashbyhq.com/api/images/user-content/797554ae-ec94-4cd4-8a92-0ca2488582e0/d389e684-948e-434b-832d-9e3185875588/elicit-team-1.jpeg] WHAT YOU'LL OWN - Own our cloud infrastructure across AWS and GCP — Kubernetes clusters, networking, databases (Aurora PostgreSQL, Redis, MongoDB Atlas), Cloudflare, and our CI/CD pipeline. - Scale single-tenant deployments from a handful to many — each with distinct data retention, geographic, monitoring, and compliance requirements. Make a private cloud deployment a repeatable, low-overhead operation. - Build our observability and incident response practice — proactive monitoring, alerting, SLA tracking, and structured post-mortems that make the whole team better at diagnosing and resolving issues. - Drive compliance and security operations — ensure we follow through on the policies we've written (SOC 2, NIST AI framework, EU Cyber Resilience). Own disaster recovery exercises, database restoration drills, and security event monitoring (SIEM). - Manage infrastructure cost and capacity — make smart decisions about where we run workloads (AWS, CoreWeave, Parasail), optimize spend, and plan capacity as usage grows. - Improve developer experience — CI/CD pipeline performance, preview environments, local development tooling, and deployment confidence. - Contribute to backend systems where infrastructure and application intersect — circuit breakers, inference routing, data connector infrastructure for enterprise customers bringing their own data. WHAT SUCCESS WILL LOOK LIKE (6-12 MONTHS) - A private cloud deployment is a ~1-day turnkey operation. Playbooks and templated Terraform make standing up Elicit in a customer's cloud routine, which opens up 8-figure enterprise deals. - Our observability signal:noise ratio improves 10-fold. Health monitors cover every endpoint and job, and an alert firing means something needs attention. - Disaster recovery is practiced. We run database restoration drills and provider-outage dry runs on a schedule, with post-mortems that make the whole team better at diagnosis. - Our SLAs are backed by engineering rigor. We follow through on SOC 2, NIST AI framework, and EU Cyber Resilience commitments, and enterprise security reviews go faster because of it. - Inference is faster and cheaper. You've found and executed opportunities like shifting load between providers to cut p95 latency and cost at the same time. WHAT WE'RE LOOKING FOR - 5+ years of hands-on infrastructure/SRE/platform engineering experience. - An AI-native way of working.