Forward Deployed Engineer

About Norm Ai Norm Ai, the leading Legal & Compliance AI company, has a client base with a combined $30 trillion in assets under management. By turning legal code into AI code, Norm enables enterprises to move faster and more comprehensively in their legal and compliance processes with reliability and trust. Norm’s platform combines frontier AI, proprietary legal reasoning systems, and embedded legal and regulatory expertise. We have recently raised more than $140 million, backed by Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, Henry R. Kravis (KKR co-founder), and Marc Benioff (Salesforce CEO). Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. We hired dozens of lawyers from premier U.S. law firms and trained them as Legal Engineers, who specialize in Large Language Model powered legal workflows. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. The company is growing quickly and hiring across all teams. AI Fluency: Norm Ai expects all team members to be fluent in AI. Successful candidates actively use AI in their day-to-day work to support thinking, creation, and problem-solving. They use it to improve the quality and speed of their work and to continuously refine how work gets done end-to-end. Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes. We look for practical, hands-on experience, not theoretical familiarity. This Role As a Forward Deployed Engineer on the Deployment Team at Norm Ai, you will be at the intersection of software engineering and client solutions strategy and delivery. Working directly with our enterprise clients and executive team, you will architect and implement AI-driven compliance solutions which integrate seamlessly into our customer’s existing workflows and deliver substantial value and bottom-line savings. Forward Deployed Engineers are at the leading edge of Norm’s Regulatory AI platform model. They embed with our client teams to build client-specific technical solutions, establish productive long-term relationships with customer SMEs and IT professionals, and sell to executives and other decision makers. They write nimble, high-value code and they close deals. Skills & Experience – Core - Bachelors or Masters in computer science or an equivalent field, or equivalent practical experience. - 4+ years experience writing Python or similar for production use. - 1+ years of experience working with enterprise customers in a technical client-facing role (Sales Engineer, Solutions Engineer, Forward Deployed Engineer, etc.) - Experience writing ETL data pipelines and working with key customer SMEs to map ambiguous customer data into a coherent data model - Experience writing APIs, including working with libraries such as FastAPI. - Experience working with a Postgres database or similar. - Excited to work/iterate with customers. Skills & Experience – Pluses - Experience with React/TypeScript and Next.js http://next.js. - Experience with Dagster https://dagster.io/ or Apache Airflow https://airflow.apache.org/. - Experience working in a startup and handling highly ambiguous requirements and situations. You will be expected to: - Lead technical implementation and integration efforts with enterprise clients, ensuring our AI compliance solutions are effectively deployed at the source of business activities inside large enterprises. - Work closely with client technical teams to understand their infrastructure, security requirements, and compliance needs. - Design and implement scalable ETL pipelines to integrate data in internal customer systems into Norm’s platform. - Work closely with relevant client SMEs to map their business data into a structured data model that Norm’s core product can reference to implement precisely tailored customer business logic. - Develop client-specific customizations to Norm’s platform to help convert and upsell client accounts where investment is deemed worthy by the client team. - Lead enablement sessions with client end-users to educate users on how Norm works and evangelize the upsides our platform delivers for people across all levels of the customer’s organization. - Develop and maintain technical documentation for client and partner implementations. - Collaborate with our legal engineering team to translate regulatory requirements into practical technical solutions. Teams Deployment Solution Engineering - Deployment Solution Engineers partner with Client Engagement to configure, integrate, and deploy Norm within complex enterprise environments. They work directly with cross-functional stakeholders at customer organizations to drive successful roll