Executive Engagement Lead - International
full-time
lead
Posted 1 week ago
About this role
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building a high‑impact Executive Engagement function to lead engagement strategy with our strategic international accounts and partners. We're hiring an Executive Engagement Manager to serve as the tactical lead for C‑level interactions: shaping account-stakeholder strategy, triaging and gating requests for executive time, preparing and joining flagship customer and partner meetings and events (first‑ and third‑party), accompanying senior leaders to strategic engagements, and delivering white‑glove prep, in‑meeting facilitation, and rapid follow‑up. This individual contributor role is focused on EMEA and APAC engagements, and will work closely with our growing EBC and Executive Events team.
Responsibilities
Own the strategic international account and partner tiering for exec engagement: maintain an evaluation framework with regular reviews and recommend the appropriate executive or regional sponsor for high‑impact accounts and partners.
Triage inbound executive requests across all levels (including CEO and Founders): respond promptly with concise routing recommendations and operate a lightweight, auditable workflow for request intake and gating. This includes both 1:1 customer requests and delegations of International customers visiting HQ.
Develop framework and process to effectively engage Technical Execs (CTO, Product, etc) with customer engagements at HQ and abroad in a low bandwidth environment.
Advise & coach Sales and Partner teams: provide on‑demand counsel on when and how to involve executives and support timing, prep, and follow‑through for high‑impact deals.
Collate executive talking points and narratives in partnership with Comms, Enterprise Marketing and others for the constantly evolving state of Anthropic products, policies and macro environment.
Run white‑glove service for Tier A customers and partners: deliver bespoke briefs and meeting content/demos, VIP hospitality, curated roundtables/dinners, and high‑touch follow‑through until outcomes are realized.
Prepare, attend, and follow up on executive engagements: produce concise briefing packs (objectives, stakeholder map, asks, risks, success metrics), run prep calls with execs and SMEs, and facilitate meeting outcomes.
Act as operational lead when accompanying senior executives: manage agendas, capture real‑time asks, and translate outcomes into action.
Event & visibility operations: coordinate executive presence at first‑ and third‑party events with Marketing, Events, GTM, and Regional teams — curate VIP invite lists, vet executive participation, coordinate logistics, and deliver AI‑assisted VIP briefings and talking points (all customer‑facing outputs subject to Legal/Comms review and human oversight).
Cross‑functional coordination & governance: own SLAs for exec uplift requests, maintain an exec calendar gating log, keep partners informed, and consult MD International, Sales, Partner, Marketing, Product, Legal, and Comms on high‑impact requests or risks.
Deliver action registers and CRM updates; own next steps and handoffs to Sales/Product/CS and track progress to success criteria; surface blockers and escalate as needed.
Measurement & continuous improvement: Use AI‑powered productivity tools to streamline briefing, note capture, follow‑up drafts, and CRM updates (with human review).
You may be a good fit if you
Have 5+ years operating as an executive engagement lead, or strategic account program owner at an enterprise software/cloud company.
Have a proven track record preparing, briefing, and accompanying senior executives in high‑stakes customer contexts.
Demonstrate exceptional judgment and gatekeeping instincts to protect executive time; able to triage under pressure and make rapid, defensible recommendations.
Bring operational excellence: experience building runbooks/playbooks, briefing templates, meeting facilitation, CRM ownership (Salesforce or equivalent), SLA design, and cadence management.
Are polished in written and verbal communication; able to synthesize complex topics into one‑page memos and CXO‑ready briefing packs.
Are comfortable influencing without authority across Sales, Product, Legal, Events, and Executive Offices.
Are willing to travel internationally with high frequency as needed.
Have experience using AI‑assisted productivity tools responsibly in customer‑facing contexts and awareness of associated privacy/security risks.
Strong candidates may also have:
Experience in an Office of the CEO/President or supporting senior executives at a large enterprise tec
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