Deal Team

ABOUT HAPPYROBOT HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $150M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto. https://www.happyrobot.ai/blog/manifesto About the Role As a member of the Deal Team, you will partner closely with HappyRobot's Founders, Legal, Deployments, Product, and Sales teams to structure and execute complex enterprise deals. We are seeking a highly analytical and strategically minded Commercial Deal Strategist to join our team. At HappyRobot, the Deal Team function sits squarely at the intersection of commercial strategy, contract execution, and financial modeling. We are seeking someone whose foundations are built on rigorous analytical discipline, combined with practical, growth-stage commercial creativity. Please note: This is not a traditional sales support function, nor is it a passive advisory role. You will serve as an active co-architect of our most complex enterprise deals, ensuring that every contract we sign is not only winnable but highly deliverable, economically sound, and contractually secure. Responsibilities - Act as the commercial lead on complex enterprise deals, partnering with sales, deployments, product, and legal as a co-architect - Lead external, client-facing commercial conversations where negotiations require high credibility beyond the standard sales relationship. - Translate HappyRobot's overarching commercial framework into custom deal structures that align with a specific customer's unique buying context, constraints, and organizational dynamics. - Flags contractual or economic risk before it becomes a problem by acting as an internal check across sales, deployments, and legal on deals that look good but are hard to close or deliver. - Draft deal documentation and contract language that is both creative and precise. Must Have - Commercial deal structuring for complex, enterprise-level agreements - Client-facing negotiation and executive-level credibility - Contract and commercial framework design, tailored to customer context - Risk identification both contractual and economic before it derails a deal - Independent ownership of complex deals with minimal oversight - Analytical rigor, with the ability to build models that support deal structuring and pricing decisions Nice to Have - Clear, precise commercial and contract writing - Operates as a true partner to sales, with a seat at the table from the start of a deal - Experience working at a growth-stage company, comfortable with ambiguity and fast-changing priorities WHY JOIN US? - Join a world-class team of engineers and builders. - Backed by top investors including a16z, Y Combinator, Base10, Prysm Capital and Eurazeo. - Have ownership and autonomy of projects and are encouraged to ship. - Comprehensive Benefits including healthcare, dental, vision coverage. - Competitive salary + equity in a high-growth startup. Our Operating Principles Extreme Ownership We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us. Craftsmanship Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching. We are “majos” Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins toge