Senior Product Manager, AI Infrastructure

Who We Are Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction. Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in. We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute. The Way We Work The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice: Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping. Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through. Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together. Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work. Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most. Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.   Who We're Looking For We’re looking for a Product Manager, AI Infrastructure to own the product experience for Lightning AI’s GPU cloud, from capacity and provisioning through workload execution, reliability, observability, and customer consumption. This role sits at the intersection of AI infrastructure, cloud platforms, and developer experience. You’ll define how customers discover, provision, configure, and operate GPU compute, while partnering closely with infrastructure engineering and operations to make the platform more reliable, efficient, and scalable. The right candidate understands that infrastructure itself is the product. You should be comfortable reasoning about GPU availability and utilization, cluster provisioning, networking and storage, scheduling and orchestration, workload reliability, and the APIs and workflows that expose these systems to customers. You’ll work across Engineering, Infrastructure, Sales, customers, and the executive team to determine what we build, how infrastructure capabilities are exposed and packaged, and where Lightning AI can differentiate from hyperscalers and other GPU clouds. This is a high-ownership role. You’ll investigate infrastructure and customer problems directly, use data to understand reliability and utilization, make technical tradeoffs with engineers, and drive products from problem definition through launch, adoption, and iteration. You’ll join the Product team and report to our VP of Product. This is a hybrid role based in New York City or San Francisco, with an in-office expectation of two days per week. What You’ll Do Own the product vision and roadmap for Lightning AI’s GPU cloud infrastructure. Define how customers discover, provision, configure, and consume GPU compute. Build product experiences around GPU capacity, clusters, scheduling, networking, storage, and workload execution. Partner closely with infrastructure and platform engineering to improve availability, reliability, utilization, and performance. Develop a deep understanding of customer workloads, from experimentation and training through inference, and translate those needs into infrastructure capabilities. Use infrastructure and product data to identify capacity constraints, reliability issues, performance bottlenecks, and opportunities to improve the customer experience. Define the APIs, interfaces, and developer workflows through which customers interact with infrastructure. Make product tradeoffs across customer experience, infrastructure efficiency, reliability, cost, and engineering complexity. Own pricing, packaging, and consumption models in partnership with Ops, Sales, and Finance. Partner with GTM on positioning, technical sales conversations, customer feedback, and competitive differentiation. Define and track metrics across GPU utilization, provisioning, workload reliability, infrastructure consumption, adoption, and retention. Take products from problem discovery through requirements, launch, adoption, and iteration. What You’ll Need 7+ years of product management experience, including 3+ years building cloud infrastruct