Strategic Operations Manager

About SuperAnnotate SuperAnnotate helps the world’s leading AI teams build responsible, next-generation models powered by high-quality human data. We’re a fast-growing Series B startup bridging the gap between advanced AI innovation and the data that drives it. Our global network of expert specialists, scalable managed operations, precise talent matching, and full project transparency ensure unmatched data quality at scale. Trusted by innovators like Databricks and ServiceNow - and backed by NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi’s Play Time VC - SuperAnnotate is proud to be the top-ranked AI data company on G2 for multiple consecutive years, including 2025. The Impact You’ll Make   As a Strategic Operations Manager of Marketplace Growth, you will own the performance of our contractor activation funnel, from initial qualification through onboarding and first project assignment. Your job is to ensure qualified experts move through this process quickly, smoothly, and at high conversion rates.   You will identify where candidates drop off, where internal handoffs slow down, and where manual processes create delays. Then, you’ll fix them. That means building clear metrics, introducing automation, standardizing workflows, and partnering cross-functionally to remove bottlenecks.   Your goal is simple: increase activation rates, reduce time-to-deployment, and make our marketplace scale reliably - even during demand spikes, without adding operational overhead.   This is a hybrid opportunity based in our San Francisco office.