Pet Insurance Sales Associate - Bentonville, AR
full-time
mid
Posted 4 months ago
About this role
Position Overview
About Fetch
At Fetch , we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.
Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.
About the Industry
The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.
We are currently seeking a Pet Insurance Sales Associate to join our amazing team! Want to explore the nation on Fetch's dime while racking up travel miles and spending time with our four-legged friends? Successful candidates will be goal-oriented, self starters, focused on converting opportunities into sales, while delighting customers with a best in class customer experience. You are someone that has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer-first mindset, listening to the customer’s needs and working with them to customize and create the best outcome.
RESPONSIBILITIES
Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner locations
Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products
Turning prospects into loyal clients, raving fans, and repeat customers
Handle a high volume of incoming and outgoing customer communications (calls and emails) to full completion
Track your daily progress against set goals to exceed and maximize our uncapped commission plan
Accurately recording prospect and customer information in Fetch CRM
Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
Collaborating with leadership to identify opportunities for new business
Communicating with your peers via chat to identify challenges and successes
Virtually attending monthly company meetings or check-ins as required
Managing expense budget and submitting completed reports monthly
Managing all administrative tasks and responsibilities relative to the partnership
Living up to Fetch’s commitment to continuously exceed customer expectations
REQUIRED SKILLS
Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent
Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)
Proven self-starter with 3-5 years in an animal care role or a sales role
Energized by being an industry pioneer
Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face as well as being able to sell over the phone)
Familiar with animal health or animal welfare a plus, but not required
Ability to think and act independently within a fast-paced sales cycle
Proven success in building relationships using a consultative, solution-focused approach
Demonstrated customer service skills and the ability to understand Fetch's customers’ needs
Must be willing to travel to various industry events as required
Excellent verbal, interpersonal and written communication skills
Excellent team player; proven ability to apply innovative ideas and critical thinking
Professional Traits that are not unique to this position, but necessary for Fetch employees:
Exhibits excellent business judgment
Positive attitude
Sets the bar high for team standards
Is action and results-oriented and self-reliant
As a company, we understand the importance of work-life balance and prioritize the mental health + well-being of our employees, ensuring you can thrive both professionally and personally.
Not just pets, we want our employees to live their best lives, too — here at Fetch, you will have:
401k matching
Personal paid time off - based on hours worked
Volunteering - eligible to earn up to 8 floating holiday hours per calendar year
Educational Assistance Programs
Department incentive perks
Fetch Pet Insurance discount - 50% off, up to $1000 savings/year
If you are passionate about furry fr
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