People Experience Manager

ABOUT DUST We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their work. With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We already are a core part of their jobs. We're at an exciting stage of our journey and growing fast. We're serving great customers https://blog.dust.tt/tag/customer-stories/ like Cursor, Clay, Whatnot, and Persona, and aim to 5x our growth by the end of 2026. Dust is a Sequoia-backed company https://techcrunch.com/2024/06/27/dust-grabs-another-16-million-for-its-enterprise-ai-assistants-connected-to-internal-data/ with an experienced and determined team of optimists (coming from companies like Stripe and OpenAI) that likes to focus on users, getting great things done by shipping fast, and doesn’t take itself too seriously while doing so. SUMMARY We're looking for an exceptional People Experience Manager to own the heartbeat of our office as we scale from 50 to 100+ employees and move to a larger Paris office in early May 2026. This isn't a traditional office admin role — you'll be a builder with full agency to craft an exceptional workplace experience that supports our #1 company goal: build the best team. You'll own everything from daily operations (supplies, Tuesday team lunches, tech setup for rituals) to internal events (monthly team drinks, quarterly dinners, offsites) and external brand-building events hosted at our office. You'll work closely with People, Talent, Chief of Staff, and Operations teams. OUR CULTURE - Product-First: Laser-focused on creating delightful product experiences with existing LLMs. - Small, High-Impact Team: Alumni from Stripe, Square, OpenAI, and other top tech companies. - Transparency & Collaboration: Open-source repository, serendipitous collaboration. - Proactive Problem-Solving: Fix things without waiting for permission. - Ship to Learn: Move fast, learn from real user feedback. - Intellectual Humility: Strong convictions balanced with open-mindedness. WHAT YOU'LL DO Own Daily Office Operations - Manage groceries, supplies, and office maintenance - Coordinate weekly Tuesday team lunches and tech setup for bi-weekly all-hands - Proactively identify and solve operational issues - Remember details that matter: dietary restrictions, personal preferences, milestones - Ensure office safety standards are met Lead the Office Move (Early May 2026) - Own the end-to-end transition to a new larger office for 100+ employees - Coordinate with real estate, IT, and operations - Design and execute the new office setup Support New Hire Onboarding - Prepare new joiners' arrivals end-to-end (equipment, desk, badges, day-one logistics) - Coordinate with People, IT, and the team - Welcome new hires and drive continuous improvement of onboarding Build Exceptional Event Experiences - Organize internal events: monthly team drinks, quarterly dinners, 1-2 offsites/year - Partner with marketing/events team for external brand-building events - Collaborate with People team on culture-building activities Be the Go-To Person for Team Happiness - Build strong connections with every team member - Continuously innovate the employee experience as we grow to 100+ - Manage workplace budget; communicate assertively when needed REQUIREMENTS Must-Haves - Event planning experience OR experience leading an office move (strong plus) - Perfect English fluency - Excellent interpersonal skills - Positive energy and exceptional service orientation - Ease with ambiguity in fast-paced startup environments - Willingness to take ownership without waiting for permission - Curiosity about AI and technology - Strong attention to detail and anticipation - Assertive communication skills Nice-to-Haves - Genuine interest in AI - Experience scaling workplace operations in a startup (50-100+ employees) - French language skills What We're Avoiding - Large company backgrounds with rigid processes - People who need excessive structure or can't thrive in ambiguity COMPENSATION & BENEFITS - Competitive base salary (TBD) - Relocation support up to €10k (apartment + visa assistance) - Significant equity package (Sequoia-backed) - Health insurance for you and dependents - New MacBook Pro or Linux machine + peripherals - Beautiful office in the heart of Paris - Travel to the US multiple times a year - Regular team events and offsites LOCATION We're prioritizing building our team with an in-person culture at our offices in Paris and San Francisco, because we value the magic that happens when talented people work closely together. WHY DUST We're not building yet another enterprise SaaS tool. We’re creating an AI OS that will fundamentally change how compan